Compulsory Insurance for Theft, Loss and Damage of the Vehicle.
The rental price includes mandatory third-party liability insurance for vehicles, covering damage to third parties with a deductible. It does not include insurance against theft, total or partial losses, damage (or any other loss) suffered on the vehicle itself (or on the luggage, goods or personal objects transported in the vehicle), for any reason (due to vandalism or a traffic accident) or personal injuries.
Accessories (keys, helmets, etc.) and extras contracted are not covered by the deductible, and their loss or damage will be charged to the Customer according to the general listing in the store and that was properly explained to them and that the Customer recognizes. Nevertheless, Love Scooter offers its customers the possibility of taking out additional insurance, whose specific information will be provided at the time of signing the Contract.
The customer can take out additional insurance to reduce the franchise, according to the category of the vehicle, that covers damage or theft of the vehicle. This point will be declared in the contract.
Accessories (keys, helmets, etc.) and extras (GPS holder, suitcase, gloves, screen, blanket, etc.) are not covered by the deductible reduction and their loss or damage will be charged according to the general damage list available in the Love-Scooter Store and that have been properly explained to the customer and that he recognizes.
In case of loss of keys, refueling error or puncture, the customer must call the store where the vehicle was rented.
In case of an accident or damage to the vehicle, Love Scooter may, at its discretion, deliver a replacement vehicle. Under no circumstances will the customer be entitled to a replacement vehicle if the accident or damage is due to the customer’s fault or negligence.
The insurance included in the rental price is as follows:
Motorcycles over 250cc:
Comprehensive coverage in case of damage, accident, fire, or theft. All damages are covered, with a **deductible of €660 per incident**, payable by the customer.
Motorcycles under 250cc:
Third-party liability insurance, with coverage up to €6,000,000.00.
The customer may also choose to purchase additional comprehensive insurance, at a cost of €20 per day. This insurance covers all risks in case of damage, accident, fire, or theft, with a maximum deductible of €660 per incident.
Regardless of the type of insurance selected, the customer remains liable for damages caused to the rented vehicle and to third parties.
However, if the customer has purchased the comprehensive insurance, liability is limited to the deductible of €660 per incident, under the following conditions:
- If the cost of damages is less than €660, the customer will only pay the actual cost of the damages.
- If the cost of damages is greater than €660, the customer will only pay the deductible amount (€660), with the remaining balance covered by the insurance.
Practical examples:
- Accident with damages of €500 → the customer pays €500.
- Accident with damages of €1,500 → the customer pays only €660, with the remaining amount covered by the insurance.
Exclusions of coverage:
All insurance coverage shall become legally void if the customer is found to be driving under the influence of alcohol, drugs, or any other substances that impair their ability to drive responsibly. In such cases, the customer shall be fully liable for all damages caused, both to third parties and to vehicles or equipment belonging to Love-Scooter.
Love Scooter reserves the right to cancel the Rental Contract at any time and for any reason.
