Welcome to our frequently asked questions section!
Here you will find answers to the most common questions about our tourist motorcycle rental in Porto. From information on insurance and reservations to city tips and route suggestions. Can’t find what you’re looking for? Contact us and we will be happy to assist you.
Yes. Our Scooters, in addition to the steering lock on the steering column, have a disk lock.
Love-Scooter Scooters exclusively uses E5 or E10 gasoline.
Responsibility for errors in adding fuel lies solely with the customer.
The costs of repairing the damage are fully assumed by the customer. It’s R$120 for the Honda Vision 110cc and R$170 for the Honda PCX 125cc. VAT is added to the values at the legal rate in force, currently 23%.
Do not. The only extra that Love-Scooter rent-a-moto provides is Smartphone support.
Yes, as long as the driving license is valid for scooters with engines up to 125cc and as long as the driver has more than 2 years of experience and is over 21 years old.
Yes. You can bring your GPS equipment. Love-Scooter Scooters have a smartphone support rental service as an option. All you have to do is check if your GPS equipment works on the support we rent.
It is currently not possible. But we are already working on a solution.
Do not. Our facilities do not have an appropriate room for this purpose.
Do not. Our service is restricted to mainland Portugal. It is forbidden to leave Portugal with the Scooter. In case of non-compliance with this rule, you will be prosecuted criminally.
We only rent helmets and gloves. Since the gloves at the end of the rental stay for the customer.
Yes. It is a service that is foreseen in our price list. However, this service is always subject to logistical availability in the operations department. See our price list for the price for this service.
No, our fleet only has the white color.
With the exception of countries that have an agreement with Portugal, as is the case with Brazil, if your driving license is not issued in Europe, then you must also bring an international driving license.
The minimum age is 21 years old.
Yes. The value of this deposit/deposit varies from motorcycle to motorcycle, and can be paid by credit card, depending on the desired model.
The minimum number of years of driving experience is at least 2 years or more.
Valid driving license and identity card or other identification document (passport) is required.
It all depends on the Scooters available at the time of booking, in these cases, it must be made well in advance.
Yes, it is possible upon payment of an extra fee that varies according to the desired drop-off location. See our pricing page.
We have available for rent top-case, gloves, Smartphone holder and extra helmets. See our pricing page.
Yes, it is possible. The Love Scooter MotorBike Rental at the Oport city is open every day from 10:00 am to 7:30 pm. (except every Sunday, January 1st, May 1st and December 25th).
Yes. If you want to make a long-term rental, please ask us for a quote. For that use our contact form.
It depends from model to model. Please see pricing page.
No. It is absolutely forbidden to drive any scooter without a helmet. Both the passenger and the driver should wear them.
Damage suffered will only be covered if the customer has subscribed to the VIP insurance add-on. In this case, damage caused to third parties is covered by the third-party damage coverage and the damage suffered with responsibility is fully covered by the own damage coverage, however, there is the payment of the franchise amount, as described in the contract.
The insurance, which is included in the rental price, is a third-party insurance with a deductible. In addition, it includes travel assistance within a pre-determined radius. Damage to the scooter or theft will be covered with a deductible of €500 to €2000, depending on the type of scooter. All accessories (helmets, top case, GPS, gloves, and locks) are not covered by the insurance, and will be charged separately in case of loss or damage.
Yes, but you must consider the limits: the renter cannot drive outside the city or on a highway with a 50cc scooter. With a 125cc or larger scooter, the renter is allowed to drive outside the city. But remember that the roadside assistance service only covers a radius of 100 km from the rental shop.
